intake survey

First up, what's your name? *

First

Last

What's your business email address? *

And, what's your best phone number? *

Great! Now for some general company stuff.

What's the official business name that you'd like displayed on your invoices? *

What's your main company phone number? (if different from best phone number)

What's the physical address of your head office?

Address Line 1 *

Address Line 2

City *

Province *

Postal Code *

Is your postal address the same as your physical address?

Yes

Address Field

Address Line 1

Address Line 2

City

Province

Postal Code

What are your opening hours? *

(This is so our team knows when we should and shouldn't call)

Are you the Primary IT Contact of your business? *

Yes No (the Primary IT Contact is the person we will talk to about things like approving new user accounts, billing changes, authorized contact changes, security issues and anything else business related)

Primary IT Contact - Full Name

First

Last

Primary IT Contact - Email Address

Primary IT Contact - Mobile Phone

List any other people in your business that you'd like to authorize to have full access to your account. *

(Please list their First Name, Last Name, Mobile Phone Number and Email Address on separate line items in the box below. If you ever need to remove any of these people, please just let us know. We will only accept changes to the Authorized Contact list from the Primary IT Contact)

What Email Address should be used to send invoices and documents to?

Nearly finished

These next few questions are optional, however they help us tailor things to help us give you the best experience we can.

First up, if we could wave a magic wand and solve the 3 most frustrating things in your business with Technology, what would they be?

(no promises, but it might give us some ideas for where we can help you get the most impact)

If you've worked with an MSP / Outsourced IT Service Provider before, what did you love about working with them?

(E.g. Their engineers always answered the phone directly when we called)

And, on the flipside - what (if anything) frustrated you about working with them?

(E.g. They never answered the call and always took ages to call us back)

Is there anything else we should know that could help us deliver an exceptional service to you?